Oriana Support
Questions people ask
My story could not be written.
Nothing you typed is lost. Check your internet connection and tap “Try again”; the story is written again from the start. If it keeps failing, write to us and say roughly when it happened.
The story does not sound like me.
On the approval screen, use “Change something” and say what you want different. It is rewritten until it fits. The more you fill in under Me › Profile details (city, work, the people who matter, what is blocking you, topics to keep out), the more the story sounds like you.
There is no audio.
The voice is produced only for the text you approved. Wait for the “Audio” step to finish; if it fails, tap “Try again.” Once it is made, the audio file lives on your phone: it plays offline, in the background and on the lock screen. Voice generation has a usage limit because each voice costs real money.
What does the subscription unlock?
Depending on the setup shown to you, your first story and its audio are free, or you start with a free trial if the store offers one; the payment screen shows which. You can listen to your story as often as you like. Corrections on the approval screen are free. Rewriting your story later, adding new goals, a new recording in the narrator voice you picked, and having your own manifestation read out come with a subscription (weekly, monthly or yearly). Recording in your own voice is free.
I want to cancel my subscription.
Cancel in your store account, not in the app. On iPhone: Settings › your name › Subscriptions › Oriana › Cancel. On Android: Google Play › Payments and subscriptions › Subscriptions › Oriana › Cancel. On an Amazon Fire tablet: Amazon Appstore › Menu › Subscriptions › Oriana (or Your Memberships and Subscriptions on amazon.com). Access continues to the end of the period you paid for, and your old stories stay on your phone either way. Refunds are handled by Apple, Google or Amazon under their own rules.
I paid but the app says I am not subscribed.
Open the subscription screen and tap “Restore purchases” with the same store account you bought with. If it still does not appear, write to us with the store receipt.
How do I change the language?
Me › Language. The interface changes at once and new stories are written in the language you pick. Stories you already have keep the language they were written in.
How do I delete my data?
Me › Your data › Delete everything erases everything on the phone at once, and it cannot be undone. Use Export first if you want to keep a copy. See the data deletion page for what this does and what the server holds.
Is what I write private?
There is no account. Your stories, audio, cards and journal stay on your phone. What you write reaches our server only while a story or a voice is being produced and when you send feedback; for the story and the voice it is passed on to the AI providers. Neither the story text nor the audio is stored on our server. The privacy policy says exactly who receives what.
Reminders are not arriving.
Allow notifications for Oriana in your phone’s settings, then set the time again in Me. A reminder with one line from your story comes at the time you choose. If you switched on the morning reminder or the daytime affirmations, those come too.
It says stories cannot be generated in my country.
Stories and voices are produced with our AI service providers. Where these services are unavailable, the app cannot produce new stories. If this happens to you, write to us and say which country you are in.
Who is behind Oriana?
One person: Fırat Aktaş, in Midyat / Mardin, Türkiye. Bug reports and ideas both reach him at the address above.